FAQs

Is ParkDIA™ open 24 hours?

Yes, ParkDIA facilities are always open and staffed 24 hours a day, seven days a week.

Do I need to make a reservation?

Reservations are not required, but recommended during peak travel periods and always appreciated.

How far is ParkDIA from the airport?

ParkDIA is about a 5-minute shuttle ride to the airport, with shuttles available 24 hours a day, 7 days a week.

Does ParkDIA offer covered parking?

Yes. We offer covered, uncovered and valet parking options. See DIA PARKING at ParkDIA.com for more information and pricing.

How can I get directions to ParkDIA?

ParkDIA is conveniently located on East 68th Avenue, off the Jackson Gap Road exit on Peña Boulevard. Please visit FIND US and consult the helpful map.

What types of specialty services are offered at ParkDIA?

ParkDIA has unparalleled services with car wash and detailing services available, continuous shuttle service every 5 minutes, power outlets on all buses, complimentary copies of the Denver Business Journal and water bottles, a mobile app to track shuttles, reserve parking and pay, and more. Go to SERVICES & AMENITIES at ParkDIA.com for a complete list.

Do you have a lost and found?

Yes, we do store misplaced items. Contact a Manager to check our inventory of lost items.

Does ParkDIA provide motorcycle parking and riding gear storage?

At this time, ParkDIA does not accommodate motorcycles or storage of riding gear.

Are there any height or vehicle size restrictions?

Yes, there are height and size restrictions—especially with covered parking. If your vehicle is oversized or has a trailer, please call 303.288.7275 ahead of your visit to ensure we can accommodate you.

Does ParkDIA allow “in/out” parking privileges within a day of parking?

There is no charge for the first 30 minutes once a vehicle has entered the facility. After the first 30 minutes, a fee of $3.00 per each additional 30 minutes is assessed, up to the daily rate. Thereafter, the daily rate is charged for each 24 hour period from time of entrance.

Are ParkDIA facilities equipped with Electric Vehicle charging stations?

ParkDIA offers EV charging stations at no additional cost. However, the EV stations are located within the covered area so covered parking or valet parking must be purchased to utilize the chargers.

Do you have a frequent parker program?

Yes. Join our Member program and you’ll receive 7 days FREE parking for signing up and 2 days free each month thereafter. Visit DIA PARKING at ParkDIA.com for details about our Membership Program, or consult our TERMS & CONDITIONS for complete rules and requirements.

Do you have a weekly, monthly or long-term parking rate?

Please visit towneparkpermit.com to learn more about ParkDIA’s long-term parking rates.

Payment/Calculation of Fees

What are ParkDIA’s rates?

Rates start at $6/day for uncovered parking, $13/day for covered and $16/day for valet. Please refer to DIA PARKING at ParkDIA.com for the latest pricing information.

What forms of payment does ParkDIA accept?

We accept all major credit cards and cash. We do not accept checks.

How are ParkDIA’s fees calculated?

ParkDIA’s fees are charged on a per day basis. To discover the current rates for parking and other services, please view our DIA PARKING at ParkDIA.com or call us at 303.288.7275.

Are there any taxes and/or fees in addition to the parking fees?

Yes. All transactions will include an 8% airport access fee.

Who should I contact if I believe there is an error in processing my parking charges?

Please contact the Manager. For refunds, please see the Refund Policy section within our Terms and Conditions.

Shuttle Service

How often do ParkDIA shuttles run?

ParkDIA shuttles depart our facilities every five minutes, and shuttle service is available 24 hours a day, 7 days a week.

How much time will I need to check-in at ParkDIA before heading to the airport?

Please allow 10–15 minutes to be checked-in at ParkDIA.

Will the ParkDIA shuttle driver assist me with my luggage?

Yes, your shuttle driver will gladly assist you with loading luggage on and off the shuttle.

Will the Shuttle Park driver pick me up at my vehicle or in a designated pick up area?

Our courteous shuttle drivers are happy to pick you up at your vehicle.

Is the shuttle service complimentary?

Yes, ParkDIA shuttle service is complimentary for anyone parking within our facility.

Is there a restriction on the size or weight of my luggage?

There is no restriction on the weight of your luggage. However, for safety reasons, we ask that you assist the driver with luggage that exceeds 25lbs.

Do you have shuttles with wheelchair lifts?

Yes, we can accommodate wheelchairs on some of our shuttles. Please notify an attendant at the time of your arrival for wheelchair assistance.

Will I need to bring a car seat for my child?

No, car seats are not a requirement on shuttle buses. However, all buses are equipped with seatbelts and can accommodate car seats.

Where do I wait for the shuttle to pick me up when I return?

After receiving your luggage, head to Level 5:

EAST: Island 5, Across from Door 515
WEST: Island 5, Across from Door 502

Do I pay for parking when I enter or when I leave?

You pay when you return from your trip by either visiting the cashier, or by utilizing the express exits when paying by prepaid reservation or by credit card.

Discount Programs

Do you have a discount program in place for Travel Agents?

Yes, please go to DIA PARKING at ParkDIA.com or contact us at info@parkdia.com for details.

Do you have a corporate discount program?

Yes, please go to DIA PARKING at ParkDIA.com or contact us at info@parkdia.com for details.

Do you offer any other discounts?

We offer discounts for AAA, AARP, and HEROES, (All military or retirees, medical, police, fire departments and teachers with a valid ID). Please see an attendant at the facility or DIA PARKING at ParkDIA.com for more information, or contact us at info@parkdia.com for details.

Is Valet Parking always covered?

Yes, if you park Valet, your car will be covered for the duration of your stay.

Is gratuity expected by the valets?

Gratuity is not expected by the valets, but is accepted.